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HISTORY OF ALTERNATIVE DISPUTE RESOLUTION AND
NYSDRA
The community dispute resolution movement in the United States
began in the late 1960's. An overload of minor criminal and civil
disputes were clogging the legal and justice systems, disputes that
in earlier days had been resolved by families, communities and local
civic interventions. Discussions were taking place throughout the
country about ways to address this new social development. In non-legal
fields, mediation and arbitration had been used since the 1930s
to settle labor/management disputes. The civil rights movement,
with its nonviolent activism, shed still more light upon alternative
ways of communities resolving problems. Gradually the concept emerged
of training volunteers to handle community disputes, thus strengthening
the problem-solving ability of the civic sector of society while
reducing the court's time on these matters.
The reports of the 1965 Presidential Commission on Law Enforcement
and the Administration of Justice documented the counties' overburdened
judicial system. This helped to build consensus on the need for
experimentation and reform both in and outside the court system.
Independent community dispute resolution centers with various sponsorships
and funding sources began to come into existence. In 1968, the American
Arbitration Association (AAA) and the federal Law Enforcement Assistance
Administration (LEAA) collaborated to create the National Center
for Dispute Settlement in Washington D.C., which became the prototype
for later dispute resolution models. Major programs were launched
by LEAA in 1976, including the Neighborhood Justice Centers Program
with pilot programs in Los Angeles, Atlanta and Kansas City, the
San Francisco Community Board Program (which later was a pioneer
in school peer mediation programs), the Boston Urban Court Program
etc.
New York State's first dispute resolution center - and the third
in the country - was the Center for Dispute Settlement in Rochester.
It was established in 1973 with the assistance of the AAA, under
the impetus of the integration reorganization crisis of the Rochester
Public Schools. In New York City, the Institute for Mediation and
Conflict Resolution (IMCR) which had begun as a community mediation
Training Institute in 1969 with funding from the Ford Foundation,
evolved into a dispute resolution center serving Manhattan and the
Bronx by 1975. In Long Island, the Suffolk County District Attorney's
Office took the initiative in 1977 by sponsoring a community dispute
resolution center. Other local civic and religious (i.e. Quaker)
initiatives followed with thirteen local centers existing across
the state.
In 1977, New York State ended the tradition of local regulation
of courts dating back to the origins of the United States. The Unified
Court System (UCS) commenced central funding of all courts in New
York State. Discussion ensued about how the state could encourage
the expansion of community dispute resolution centers and increase
the likelihood of citizens resolving disputes prior to entering
the formal court system. This process became known as Alternative
Dispute Resolution or ADR. The term includes mediation, arbitration,
conciliation, mini-trials, summary trials and other procedures different
from traditional litigation.
The thirteen existing New York Community Dispute Resolution Centers
(CDRCs) were consulted and finally with the supportive efforts of
Chief Justice Lawrence Cooke and several legislators from both parties,
bipartisan legislation was passed in 1981 creating the CDRC Programs
as part of the NYS Unified Court System (UCS-CDRCP). This made it
possible for an independent non-profit in each county to apply to
the UCS-CDRCP for funding. The state was prepared to match - within
legislative limits - the amount of revenues that a CDRCP could raise
from local governments or other private sources. Fifteen programs
serving seventeen counties were in a position to receive a match
from UCS-CDRCP funding that first year.
Parallel to legislation, a series of statewide conferences introducing
ADR to public, the court and professions began. In 1982 and 1983
these New York State National Conferences on Dispute Resolution
were held at John Jay College for Criminal Justice in New York City,
followed by a conference in Albany in 1984. Continual education,
exposure and networking were critical for ADR to succeed.
The CDRCP matching concept for establishing local centers worked
well in urban areas, but rural counties were unable to raise necessary
local funding. In 1987, the funding law was changed, allocating
$20,000 per county as a base. The state matching grant arrangement
above this base continued to support local fund raising efforts.
This allowed upstate rural counties to open a community dispute
resolution center - at least on a part-time basis.
By 1987, each of the sixty-two counties in NYS had a CDRC, organized
into thirty-two contract agencies. Some were single county non-profit
organizations, e.g. Tompkins (Ithaca), Rockland, Dutchess, others
had two to four counties together. Still others were large regions
where one center provided services for five to eight counties, (e.g.
Buffalo, Rochester, Adirondacks). CDRCP Centers were also affiliated
with other local 'umbrella' organizations (i.e. Community Action
and Catholic Charities), depending on local support and interest.
Public Education/Center Staff and Volunteer Training
Center directors and volunteer mediators were trained by the staff
of the UCS-CDRCP. Dr. Thomas Christian, State Coordinator, and his
staff continued training and support services. Contract centers
within each of the twelve judicial districts met to share their
experiences of introducing community mediation to an unfamiliar
public, managing Center offices, volunteer mediators and intake
and record-keeping procedures. This gave the Center directors a
local regional opportunity to discuss program development in small
groups. The UCS-CDRCP staff also certified Center staff to become
the trainers of their own local volunteer mediators, ensuring that
each Center could then recruit their own pool of mediators for their
steady services to that region.
As it was a new profession for all, center directors continued
to communicate with each other. They had come from a wide variety
of backgrounds, including law, law enforcement, education, therapy,
business, not-for-profit administration etc. Center directors began
meeting informally, in addition to the shared effort of recruiting
participants for the statewide ADR conferences, and local judicial
district meetings. The concept of an independent association was
born, with the encouragement of UCS-CDRCP staff. The first officers
were elected May 29, 1984, with Andrew Thomas from the Rochester
Center for Dispute Settlement as President. The NYS Association
of Community Dispute Resolution Centers, now known as The NYS Dispute
Resolution Association (NYSDRA), as a membership organization was
established shortly thereafter.
New collaborative efforts between NYSDRA and the UCS-CDRCP office
began. In 1989, a video was produced for both public education and
training, Mediation: A Better Way. NYSDRA also joined with the UCS-CDRCP
Office in sponsoring the Fourth NYS National Conference on Dispute
Resolution in Rochester in 1986, and continued to cosponsor and
recruit participants for the subsequent conferences held in Syracuse
in 1988, Buffalo in 1989 and Monticello in 1991.
Beginning in 1987, the informal statewide retreat for Center directors
quickly expanded to include directors and staff (1989). These meetings
were a combination of staff trainings and policy discussions on
the many aspects of program delivery involved in this new professional
service. There were matters to discuss on outreach, volunteer recruitment
training and management, new program innovation, funding problems
and related concerns nonprofit dispute resolution centers had in
common.
NYSDRA Early Years - 1986-89
The existence of a statewide not-for-profit association of county
CDRCP was critical to the expansion of ADR in New York State. For
one thing, the law prohibits the Judicial Branch from funding a
program in the Executive Branch of the same state government. Therefore,
state entities desiring dispute resolution services could not contract
directly with the Community Dispute Resolution Centers Program office
that was part of the judicial branch. A not-for-profit neutral organization
was a more appropriate administrator for these contracts. In 1987,
when ways were being sought to implement the Mobile Home Law and
the Tenants Bill of Rights, NYSDRA was asked to provide mediation
services between Park Owners and Mobile Home Owners funded by the
NYS Department of Housing and Community Renewal (DHCR).
A contract was agreed upon in which NYSDRA would hire an Executive
Director to administer the Mobile Home Program statewide. Local
centers arranged the mediations and provided the volunteer mediators
from their area, and specific training was provided by DHCR. Thus,
NYSDRA, as a not-for-profit organization, became vital for the expansion
of ADR in NYS.
First NYSDRA Executive Director and Albany Office,
1989
Christopher Owens, who had been the CDRCP Director of both Rockland
and Westchester counties, as well as the Vice President of the NYSDRA,
became the first Executive Director. Chris, as the first Executive
Director, established an office in Albany, administered the Mobile
Home contract and began a series of other activities to establish
a public presence as a new organization.
Annual statewide retreats for Center directors and staff continued,
as the centers were becoming experienced in responding to a variety
of complex dispute resolution requests in their local areas. While
the goal of the statewide conferences was public education on ADR
for volunteers and the community, here the focus was on professional
education for Center directors and staff.
School-based peer mediation programs became a new activity across
the state in ADR circles. A nationwide movement had begun in the
early 1980's, bringing student mediation and the values of negotiating
peaceful resolution of differences to the next generation. Center
staff members already had community mediation experience and were
the main resources for upstate schools interested in starting programs.
Staff members learned peer mediation training on their own, from
the Community Boards Program in California, or the S.M.A.R.T. program
in New York City. Training students who were establishing conflict
resolution programs was simply an expansion of existing center staff
roles.
New York City Peer Mediation Trainings
In 1989, Brooklyn's Crown Heights section experienced serious race
riots. One of the responses was to create a peer mediation program
for students, aiming for prevention of future conflicts. New York
City school funds were made available for a crash program in peer
mediation for faculty in all junior high schools so that they could
initiate school-based programs. With students knowing the basics
of dispute resolution, future riots possibly could be prevented.
The question was who should provide the training?
Differences emerged between the peace groups in New York City,
which was making it impossible for the Board of Education to generate
a citywide contract. As a result, NYSDRA was contacted, and Chris
Owens was requested to recruit trainers from around the state. He
negotiated an agreement and contacted upstate and Long Island Centers
that were doing work in schools. Over a period of several months,
more than twenty persons went to New York City and conducted the
citywide trainings of school personnel in peer mediation skills.
Centers were happy to receive the additional income, and enough
funds were generated to keep NYSDRA's Albany office financially
stable.
Transition Years 1990-93
A few New York State government contracts did emerge beginning
in 1990. Each contract included specialized training for Center-affiliated
community mediators. The NYS Department of Education contracted
for Special Education Mediation to deal with disputes between school
districts and families of school age children with disabilities.
This program began in 1990, and expanded in 1995 with an amendment
of the Education Law. In 1993, The NYS Department of Health initiated
Early Childhood Intervention mediation. Also in that year, specialized
training in Fee Dispute Arbitration in Domestic Relations Cases
was organized, with Centers cooperating in recruiting trainees to
serve as arbitrators. The fee arbitration program is administered
by each of the twelve judicial district administrative offices.
While some centers benefited from these contracts, others did not.
Therefore, major revenue sources for the CDRCs continued to be UCS
funding, with additional funds coming from school training contracts,
local government contracts, the United Way and a variety of other
services and trainings. The annual Center retreat satisfied some
of the need for ADR continuing education, sharing and contact. Having
an Albany office meant new opportunities for outreach on the statewide
level, and the statewide contracts gave and continued to give local
centers a larger presence with other organizations. However, it
remained difficult to sustain a statewide office.
New Statewide Initiatives and NYSDRA Reorganization
In 1993, the National Institute of Dispute Resolution (NIDR) provided
a two-year grant for the creation of the NYS Forum on Conflict and
Consensus to explore the use of ADR in the public policy arena.
NYSDRA was offered the position of being the Forum's Secretariat
from 1993 to 1995 on a part-time basis. Lisa Hicks, NYSDRA's present
Executive Director, began February 1994.
In 1994, Chief Judge Judith Kaye began a study on expanding ADR
in New York State. The future role of the CDRCP with its service
base in volunteer community mediators was unclear. Renewing the
tradition of biannual statewide conferences that had ended in 1991,
Albany Law School hosted the Eighth NYS National Conference on Dispute
Resolution, held in October 1996 in Saratoga Springs. The conference
was planned to coincide with the release of the final recommendation
of the New York State Alternative Dispute Resolution Project, a
Task Force appointed by Judge Judith Kaye.
Also in October 1996, NYSDRA received the statewide contract for
administering the NYS Lemon Law Arbitration Program, formerly held
by the American Arbitration Association. NYSDRA's office organized
the specialized arbitration trainings, and local centers began arranging
for the settlements of Lemon Law contract disputes utilizing their
base of community mediators/arbitrators.
Current Situation and Future Challenges
Pervious to 1996, NYSDRA's membership consisted solely of CDRC
members. Anticipating an expansion in the number of alternative
dispute resolution practitioners, as well as creating a more diverse
organization, NYSDRA began accepting individual and organizational
memberships.
New York State has developed a unique program with its organizational
model of a community dispute resolution center in each of its sixty-two
counties. Today it is the largest network of state-funded ADR centers,
and has been a model for other states. It is unique, as New York
is the only state with a statewide organization of dispute resolution
centers and practitioners. A network of local centers encourages
continued training in problem-solving methods and conflict resolution
skills. In turn, they encourage community involvement and interest
in the community toward utilizing those skills. However, there is
still a continued need to educate courts, professionals and the
public about ADR, and the fact that these processes are recognized
as a valid approach to the resolution of conflicts. NYSDRA is prepared
to respond to a variety of issues, providing skilled ADR assistance
so that differences may continue to be settled peacefully and to
the satisfaction of all.
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