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Carter Announces Her Planned Retirement;

NYSDRA Board Commences National Executive Director Search


ALBANY, NEW YORK, May 4, 2017 – After she was promoted by the New York State Dispute Resolution Association (NYSDRA) Board of Directors five years ago, Charlotte Carter today publicly announced her planned retirement from her role as NYSDRA Executive Director. Carter notified the NYSDRA Board of Directors of her desire to retire in late 2016 to ensure that the Board had enough planning time to commence the search for a new Executive Director, as well as to develop and implement a smooth transition plan in placing a new Executive Director.

"My years with NYSDRA arc over a quarter of a century, and have sustained and challenged me,” Carter said. “First as a community volunteer I was eager for the first-class training NYSDRA hosted in victim/offender, divorce mediation, and consensus-building in environmental and other public controversies.  In 2004 I became a program manager for a ground-breaking restorative justice program for victims of clergy sexual abuse; then I moved on to a different ground-breaking initiative with the agricultural mediation program. In 2012 I was invited to become NYSDRA’s Executive Director.” 


“My work in the dispute resolution field has been intensely fulfilling. I am most grateful for the people I've had the honor to work with in public practice in the statewide network of community mediation centers, private practitioners, advocacy teams, our emerging champions in the Unified Court System; the NYS Legislature, the Governor’s Office, the NYSDRA Board, and, most especially, my current and former colleagues here at NYSDRA.”


“My post-retirement plans include becoming an active community mediator and NYSDRA member again, incorporating and expanding the mission of my local Food Pantry, more travel (preferably to exotic places with my children), and more gardening, weaving and berry growing. I look forward to seeing many of my friends and colleagues at the NYSDRA Conference this fall in Saratoga.”


NYSDRA Board of Directors President Ron Vero acknowledged Carter’s long-time contribution to NYSDRA. “Speaking on behalf of the entire NYSDRA Board and membership, we are incredibly grateful for the hard work and commitment that Charlotte has contributed to NYSDRA through the years.  Charlotte has been a positive force for the dispute resolution community in New York.  We look forward to her continued contributions as an active community mediator and NYSDRA member. This will in turn position the organization to best support the success of our next Executive Director.”


Vero indicated that the NYSDRA Board of Directors and Search Committee, chaired by Vero, hope to hire a new Executive Director by mid-to-late summer of this year.


The NYSDRA Executive Director Vacancy Announcement follows below.


Executive Director Search Announcement:

New York State Dispute Resolution Association


The New York State Dispute Resolution Association (NYSDRA) is a private, non-profit membership organization committed to the promotion of quality conflict management and peaceful dispute resolution. NYSDRA was established in 1985 to support the Community Dispute Resolution Centers (CDRCs), which provide dispute resolution services in every county in the state. NYSDRA administers advanced dispute resolution programs in partnership with governmental agencies and the CDRCs.


As a nationally recognized leader, NYSDRA enjoys stable funding and a strong collaborative relationship with the CDRC network, individual members, and other partners. We are also expanding our impact through a comprehensive advocacy and lobbying initiative, statewide outreach through our programs, basic and advanced mediation training, and a new online dispute resolution awareness campaign.  NYSDRA is built on strong foundations, dedicated and productive employees and board leadership, and is poised to further develop its leadership role in advancing the field of dispute resolution in New York. 


Due to the planned retirement of our current Executive Director, the NYSDRA Board of Directors has opened a national search for a new Executive Director.


Job Description
Reporting to NYSDRA’s Board of Directors and based at NYSDRA’s office
at 4 Pine West Plaza, Suite 411, in Albany NY, the Executive Director is a highly visible position, cultivating and maintaining relationships with staff, the NYSDRA board, CDRCs and individual members (prospective and current), donors, contract program partners, government officials, the judicial system and political leaders.  The Executive Director is the face and voice of NYSDRA, and is responsible for shepherding the organization to a new level of sustainability and expansion. The Executive Director is also responsible for working closely with the Executive Committee and the Board of Directors to develop and execute strategic initiatives.


Position requirements include but are not limited to:

Executive Competencies
• Strong strategic, analytical, judgment and problem-solving skills.
• Demonstrated ability to discern and conceptualize present and future trends and communicate options and choices regarding the same to NYSDRA’s leadership.
• A successful track record for engaging, partnering and building alliances with a wide range of constituencies and influencers such as mediation centers and private practitioners as well as state and elected officials; strong relationship-building skills.
• Proactive advocate for the organization; working knowledge of NYS (and Federal) legislative / political process and environments.
• Evidence of creating strategic directives and turning them into successful tactical programs.
• Exceptional verbal and written communications skills, leveraging technology and social media savvy.
• Highly skilled leader able to lead in a fast-paced, pressured and changing environment.
• Ability to motivate others to be champions of NYSDRA’s initiatives and key goals.
• Professional presence and public speaking ability required.
• Manages the NYSDRA finances, including the preparation of an annual budget and long-range forecasts of needs in partnership with the Board Treasurer.

• Establishes and implements administrative policies and procedures for operations.

• Experience recruiting, developing, motivating and retaining a strong, diverse staff.
• Proven record of accountability in financial and people development.

Education and Experience
• Minimum of a bachelor’s degree required, with an advanced degree and/or equivalent work experience preferred.
• Five (5) or more years of experience in progressively responsible leadership positions in community or not-for profit management areas. An understanding of leading a not-for-profit is critical. Five (5) years or more as the president or senior staff leader of a membership-based organization is strongly preferred.
• Experience in reporting to a Board of Directors and building consensus with diverse constituencies.
• Proven leadership in program and resource development, grant writing and development (fundraising).
• Demonstrated strong financial and operations acumen.

• Knowledge of and/or experience in dispute resolution is strongly preferred.
• Experience with public relations and marketing campaigns; expertise in dealing with local and regional media.


To apply confidentially: Applicants should send a cover letter with salary requirements and resume by June 30, 2017 to the NYSDRA Search Committee at:

Equal Opportunity Employer

All Qualified Candidates Are Encouraged to Apply


Disclaimer: NYSDRA does not accept unsolicited assistance from search firms / employment agencies / third-party recruiters for any of its employment opportunities. Please, no phone calls or emails to any employee or any Board Member of NYSDRA about this opening. All resumes submitted by search firms / employment agencies / third-party recruiters to any employee at NYSDRA via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of NYSDRA; no fee will be paid in the event a candidate is hired by NYSDRA as a result of the unsolicited referral or through other means.




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New York State Dispute Resolution Association, Inc.
4 Pine West Plaza, Suite 411, Albany, NY 12205
P: (518) 687-2240  |  F: (518) 687-2245