Since 1999, the Office of Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR)
has contracted with NYSDRA to provide
mediation services when there are disagreements between vocational
rehabilitation applicants and ACCES-VR personnel regarding decisions about services
that affect them.
The program is designed so that there are three options
available to applicants to resolve their complaint: (1) administrative review, (2) mediation, or (3) impartial hearing. Individuals receiving vocational rehabilitation
services may request mediation within the limits of the law when they
inform ACCES-VR in writing of their dissatisfaction with an ACCES-VR decision.
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For more information:
Find a CDRC or contact NYSDRA at (518) 687-2240.
New York State Education Department ACCES-VR Program
ACCES-VR District Office List