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ADR Network Job Openings

Case Manager Part-Time - Mediation Matters 

The Mediation Matters Case Manager is responsible for representing Mediation Matters at assigned courts and assisting clients in obtaining access to the services Mediation Matters provides. This position is funded in large part by a grant from the NYS Unified Court System.

Job duties will include, but are not limited to: 

  • Relationship and programmatic development with court/county personnel; 
  • Sharing information about program services;
  • Case management: conducting intake, managing referrals, and working with the online database;
  • Eventually may provide direct dispute resolution services;
  • Some administrative functions;
  • Providing assistance with volunteer management;
  • Collaborating with other coordinators within the Center.

Qualifications: Good written and oral communication skills, sense of humor, creativity and flexibility, computer literacy, ability to maintain confidentiality, strong organizational and time management skills, ability to work with individuals from all socio-economic backgrounds. Associates Degree or equivalent experience. Mediation training/understanding is a plus.

Salary, Hours, and Location: This is a part-time position (20-24 hours per week). Compensation is commensurate with experience; access to health benefits are included on a pro-rated basis. The position will be based in the Albany office; all candidates must have the ability to occasionally travel throughout the counties we serve. The position will remain open until filled.

To apply, please send VIA EMAIL a letter of interest outlining applicable skills and salary requirements, résumé, and three references to: Brennan Frazier – Program Coordinator Bfrazier1@mediationmatters.org

Program Coordinator - Mediation Matters 

The Mediation Matters Program Coordinator is responsible for conflict resolution and restorative justice programs throughout the communities we serve with an emphasis on youth and families. This position is funded in large part by a grant from the NYS Unified Court System.


Mediation Matters, Inc. was founded in 1979 as a non-profit, community-based organization to provide the skills and processes that help people handle conflict in a constructive way. The Center specializes in providing mediation and conflict resolution skills, training and consulting. Offices are located in Albany, Saratoga Springs, Schenectady, and Glens Falls, NY. This position, though providing services across our entire region, will focus efforts in Saratoga, Washington, and Warren counties. Mediation Matters has a strong commitment to serving the diverse communities of the Capital district; applicants who feel they can help us further those goals are strongly encouraged to apply.

Job duties will include, but are not limited to:

  • Relationship and programmatic development with court/county personnel and juvenile justice partners;
  • Outreach in all areas (family services centers, courts, administrative offices, schools, community groups) but with a focus on youth and schools programs;
  • Delivery of services in program areas;
  • Conflict Resolution and Restorative Practices Education and Training sessions as part of staff team, including for youth and schools;
  • In-office Case management: intake, managing referrals, and working with the on-line database;
  • Some administrative functions;
  • Providing volunteer management and support;
  • Collaborating with other coordinators within the Center.

Qualifications:

  • Training in restorative practices and mediation,
  • Demonstrated experience working with youth,
  • Good written and oral communication skills,
  • Sense of humor,
  • Creativity and flexibility,
  • Computer literacy,
  • Associates Degree or equivalent experience.

Salary, Hours, and Location: This is a full-time position (full-time for Mediation Matters is 37.5 hours per week which includes a paid lunch period). Salary is commensurate with experience; access to health benefits are included.

The position will largely be based in Saratoga, Washington, and Warren counties; all candidates must have the ability to travel throughout the counties we serve.

The position will remain open until filled.

To apply, please send VIA EMAIL a letter of interest outlining applicable skills and salary requirements, résumé, and three references to:


Jim FitzGerald – Director of Services
jfitzgerald@mediationmatters.org
Mediation Matters
10 N. Russell Road, 2nd Floor
Albany, NY 12206