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Executive Director
(518) 687-2240 x 12

Charlotte has been a mediator since 1992 and specializes in family and community conflicts. From 2004 to 2006, she was the Program Manager of the Independent Mediation Assistance Program (IMAP) for survivors of clergy sexual abuse in the Albany Diocese. Charlotte is a past board member of the Greene County Cooperative Extension and currently serves as director of her local food pantry as well as on the Board of the Regional Food Bank of Northeastern New York. Charlotte earned her Juris Doctor from Yale University.

New York State Agricultural Mediation Statewide Director
(518) 687-2240 x15



Claudia joined NYSDRA in 2016 and brings over 20 years of experience as a farmer and sustainable food system activist. She and her husband own and operate Little Seed Gardens, a 97-acre family farm in the Hudson Valley region. Claudia has worked on agriculture related projects with diverse stakeholders and has been a mentor to young farmers on farm as well as through the Northeast Organic Farming Association of New York mentoring programs. Claudia obtained her master’s degree in conflict resolution with a concentration in environmental conflict from Antioch University Midwest. She is also a graduate of Mediate Your Life where she was trained in compassionate communication and mediation.

New York State Agricultural Mediation Program Director
(518) 687-2240 x 14 

Christine joined NYSDRA in 2009 as the Program Manager of the New York State Agricultural Mediation Program (NYSAMP). She was promoted to Program Director in 2016. Prior to joining NYSDRA, Chris worked as a Constituent Aide for NYS Senator James L. Seward, and more recently, as a Temporary Program Technician for the USDA Farm Service Agency in Delaware and Otsego Counties. Prior to her employment with Senator Seward, she had been active in 4H, Farm Bureau, and Cornell Cooperative Extension. Chris’ family operates a dairy farm in Otsego County. She is a graduate of Cornell University.

Special Education Mediation Program Manager
(518) 687-2240 ext. 11

Bob joined NYSDRA in November 2016 as the Special Education Mediation Program Manager.  From 2011-2014 he served as a Program Coordinator at Mediation Matters, with responsibility for small claims court, Special Education Mediation and Lemon Law Arbitration cases.  Since 2007 he has served as a volunteer mediator and arbitrator in the areas of community, family and Special Education mediation, and Lemon Law and Attorney/Client Fee Arbitration.   He has a B. A. in Labor Studies from Antioch College, and a M. A. in Legal and Ethical Studies from The University of Baltimore.

Special Education Mediation Program Coordinator
(518) 687-2240 ext. 17


ACCES-VR Mediation Program Coordinator

Membership & Communications Manager

(518) 687-2240 ext. 10


Angela S. Ruck joined NYSDRA as of March 2017 as Membership & Communications Manager.  Angela has spent most of her professional career in non-profits ranging from Aging and Disability to Child Mental Health and Adults with Developmental Disabilities.  Angela held many positions during her career; project manager, grant writer, development coordinator, account executive, efficiency coordinator and communications manager.  Angela holds both a BA in Business Economics and MA in Liberal Studies from SUNY Plattsburgh.

Lemon Law Program Manager
(518) 687-2240 ext. 16
Josh Aron joined NYSDRA in May 2017 as Program Manager of the New York State Attorney General's Lemon Law Arbitration Program.  Prior to joining NYSDRA Josh worked at Tully Rinckey law firm where he assisted both attorneys and clients.  Upon graduating from Barry University School of Law Josh interned at the Manhattan Borough Presidents Office, where he researched and contributed to policy reports. 
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9/25/2017 » 9/26/2017
Special Education Mediation Training for new special education mediators

9/25/2017 » 10/3/2017
Basic Mediation Training

42- Hour ACR-Approved Family & Divorce Mediation Training

2017 NYSDRA Annual Conference -Non-Members

10/25/2017 » 10/28/2017
Basic Mediation Training

New York State Dispute Resolution Association, Inc.
4 Pine West Plaza, Suite 411, Albany, NY 12205
P: (518) 687-2240  |  F: (518) 687-2245