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Executive Director
(518) 687-2240 x 12

Charlotte has been a mediator since 1992 and specializes in family and community conflicts. From 2004 to 2006, she was the Program Manager of the Independent Mediation Assistance Program (IMAP) for survivors of clergy sexual abuse in the Albany Diocese. Charlotte is a past board member of the Greene County Cooperative Extension and currently serves as director of her local food pantry as well as on the Board of the Regional Food Bank of Northeastern New York. Charlotte earned her Juris Doctor from Yale University.

New York State Agricultural Mediation Statewide Director
(518) 687-2240 x15



Claudia joined NYSDRA in 2016 and brings over 20 years of experience as a farmer and sustainable food system activist. She and her husband own and operate Little Seed Gardens, a 97-acre family farm in the Hudson Valley region. Claudia has worked on agriculture related projects with diverse stakeholders and has been a mentor to young farmers on farm as well as through the Northeast Organic Farming Association of New York mentoring programs. Claudia obtained her master’s degree in conflict resolution with a concentration in environmental conflict from Antioch University Midwest. She is also a graduate of Mediate Your Life where she was trained in compassionate communication and mediation.

New York State Agricultural Mediation Program Director
(518) 687-2240 x 14 

Christine joined NYSDRA in 2009 as the Program Manager of the New York State Agricultural Mediation Program (NYSAMP). She was promoted to Program Director in 2016. Prior to joining NYSDRA, Chris worked as a Constituent Aide for NYS Senator James L. Seward, and more recently, as a Temporary Program Technician for the USDA Farm Service Agency in Delaware and Otsego Counties. Prior to her employment with Senator Seward, she had been active in 4H, Farm Bureau, and Cornell Cooperative Extension. Chris’ family operates a dairy farm in Otsego County. She is a graduate of Cornell University.

Lemon Law Arbitration Program Manager
(518) 687-2240 x 16

Elise joined NYSDRA in 2015 as the Lemon Law Arbitration Program Manager. She has a background in public administration and earned a Master of Public Administration in 2013. Prior to joining NYSDRA’s staff, Elise interned with NYSDRA for nearly a year while attending Albany Law School. She was first introduced to the field of alternative dispute resolution as an intern with NYSDRA and studied mediation and negotiation during her graduate schooling. Elise is admitted to practice law in New York State.

Special Education Mediation Program Manager
(518) 687-2240 ext. 11

Bob joined NYSDRA in November 2016 as the Special Education Mediation Program Manager.  From 2011-2014 he served as a Program Coordinator at Mediation Matters, with responsibility for small claims court, Special Education Mediation and Lemon Law Arbitration cases.  Since 2007 he has served as a volunteer mediator and arbitrator in the areas of community, family and Special Education mediation, and Lemon Law and Attorney/Client Fee Arbitration.   He has a B. A. in Labor Studies from Antioch College, and a M. A. in Legal and Ethical Studies from The University of Baltimore.


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New York State Dispute Resolution Association, Inc.
4 Pine West Plaza, Suite 411, Albany, NY 12205
P: (518) 687-2240  |  F: (518) 687-2245