Access for All: Practical Tools to Make Your Work More Inclusive

As mediators and ADR professionals, we strive to create processes that are fair, inclusive, and responsive to the needs of the communities we serve. But do the materials we share—our websites, flyers, forms, and outreach content—reflect those same values?

In this interactive session, we will explore how to make materials, websites, and communications more accessible—both for people with disabilities and for individuals with limited English proficiency.



Participants will gain a foundational understanding of digital and linguistic accessibility, including an overview of New York State legal requirements. We will demonstrate practical tools that can help make materials more inclusive, including the UserWay accessibility widget (used on our own website) and

Adobe Acrobat Pro’s accessibility checker for documents and marketing materials.

About Paula Dischinger Miranda

Paula Dischinger Miranda, Project Associate with SEDRC, is a Brazilian attorney and mediator, has a law degree from Pontifícia Universidade Católica de São Paulo and postgraduate degrees in Business Law from Fundação Getúlio Vargas and Negotiation, Mediation, and Conflict Resolution from Instituto de Certificação e Formação de Mediadores Lusófonos in partnership with the Universidade Católica do Porto.