Symbolism of an Olive Branch

Career Opportunities

______________________________________________________________________________________

Program Coordinator, Special Education

New York Peace Institute• New York City, NY

Title: Program Coordinator

Program: Special Education

Status:  Full-Time

Salary: $55,000 - $62,000

About the Organization

New York Peace Institute is one of the nation's largest non-profit conflict resolution organizations, helping thousands of people peacefully, creatively, and durably resolve their disputes each year. We provide free conflict resolution services, including mediation, conflict coaching, facilitation, arbitration, and restorative justice processes virtually, and through our Brooklyn and Manhattan Centers, and in cooperation with courts, community-based organizations, schools, and City agencies. In addition, we train and credential mediators, host public events on peacebuilding, and provide customized training and consulting services in New York City and beyond.

For more information, visit our website or find us on Instagram, Facebook, and LinkedIn.

Position Summary

New York Peace Institute is seeking a Program Coordinator to join our Family team and help to shape the future direction of our disability-related mediation programs, including Special Education, Early Intervention, and ACCES-VR mediation programs. Our ideal candidate will have at least three years of mediation experience and knowledge and/or familiarity with the special education field. This is an ideal role for someone who is a skilled mediator and conflict resolver, with a deep commitment to developing and leading community-based disability-related mediation programs. The Program Coordinator is responsible for oversight of New York Peace Institute’s Special Education, Early Intervention, and ACCES-VR mediation programs. This position will work closely with and support the Family team and will report directly to the Associate Director of Family Programs. 

The Program Coordinator will be responsible for the following:

Program Implementation (50%)

• Facilitate and coordinate, and oversee delivery of client services, which includes conducting client intakes; overseeing mediator staffing of cases; scheduling cases; conducting pre-sessions, mediations and debriefs; and drafting and tracking relevant documents.
• Mediate some cases, individually and with Apprentices, including Special Education, Early Intervention, and ACCES-VR cases.
• Support the development of new programs and refinement of current programs in collaboration with Associate Director, other Family team members and/or Managing Director of Programs.
• Support Family Program team members and direct reports, if any, as needed to implement programs across the family services portfolio and manage caseload.
• Input and oversee data entry and maintain digital files for relevant cases/programs.

• Contribute to relevant program status reports for stakeholders, management, donors, and board members, as needed.
• Build personal knowledge about relevant law and trends in Special Education, Early Intervention, and other relevant fields.
• Review and maintain program quality, implementing adjustments as needed in collaboration with Associate Director and entire Family team.

Program Education (20%)

• Create, refine, and update curriculum, manuals, and other materials for continuing education and support of trained volunteer mediators.
• Support development and implementation of program-relevant trainings and roundtables for volunteer mediators and apprentices.
• Support volunteers, including program Apprentices and their needs and development, and guide them through the program.

Partnership Management & Community Outreach (20%)

• Build and maintain relationships with external partners including New York State Dispute Resolution Association (NYSDRA) NYC DOE, schools, community partners, etc. for relevant mediation programs, including Special Education and Early Intervention.
• Conduct outreach and educational presentations for existing and potential partners.
• Attend regular meetings as needed per program.
• Share information and respond to inquiries to encourage community members to use NYPI services and develop new partner relationships.
• Stay current with trends by attending program-related events, researching other programs and/or writing about and promoting NYPI’s programs.

Internal Management/Organizational Support (10%)

• Support organization and peers as needed to ensure organizational health and growth.
• Attend all relevant program trainings and meetings and participate in staff-wide activities and events.
• Support the organization in implementing relevant practices, including supporting NYPI’s DEI efforts.
• Supervise associates, interns, and/or AmeriCorps fellows, if needed and applicable, and support and coach any direct reports.

Required Qualifications

• Two to three years of experience with conflict resolution practices and/or specific program expertise
• Experience in program management and development
• Excellent organizational, listening, oral and written communication skills
• Critical thinking skills
• Ability to incorporate theoretical knowledge in program policies and procedures
• Ability to coordinate among various stakeholders to complete projects and activities
• High level of cultural competency (the ability to communicate and interact effectively with people across cultures who have varying beliefs)

Preferred Qualifications

• Experience as a mediator
• Knowledge of the Special Education system in New York State
• Prior work experience in a mission- and culture-driven organization
• Able to work independently within a team-based environment, and willing to adapt responsibilities according to program needs

Compensation & Benefits

At NYPI, we strive for equitable compensation that reflects the importance of work aligned with our mission to empower communities through conflict resolution. The salary range for this position is $55,000 - $62,000, based on our comprehensive benchmarking process against similar-sized NYC nonprofits and dispute resolution centers. All starting salaries are based on relevant experience, skills, and qualifications.

We also offer the following benefits to all full-time employees:

• Comprehensive Medical, Dental, Vision Insurance (Aetna) with generous employer-contributions
• Retirement 401k with matching up to $2,500 of eligible compensation
• 4 weeks of Vacation Time + 9 Paid Holidays + 2 Floating Holidays
• 12 days of Sick Time
• Hybrid (in-person and remote) work schedule

Our Commitment to Diversity, Equity and Inclusion

New York Peace Institute is committed to building an inclusive environment for people of all backgrounds. We are committed to building a talented team with diverse skill sets that reflect the diversity of New York City residents. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, disabilities and other identities. 

New York Peace Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or other characteristics or any other basis prohibited by applicable law.

How to Apply:

Please submit your cover letter and resume to Family@nypeace.org. Please write Coordinator, Family Team in the subject line. Due to the high volume of applications received, only those selected for an interview will be contacted.

Learn More Here

______________________________________________________________________________________

Case/Program Manager

Center for Dispute Settlement • Steuben County, NY

The Case/Program Manager, under the direct supervision of the Director of Livingston/Steuben Counties and in conformance with

the policies and procedures established by the Board of Directors, the Case/Program Manager carries out the daily tasks associated

with the case management of their County’s alternative dispute resolution (ADR) programs.

Title: Case/Program Manager

Program: Steuben County

Supervisor: Director, Livingston/Steuben Counties

Status:  Non-exempt, Full-Time

Salary: $21-$22/hour, based on mediation experience

Essential Job Functions:

• Respond to referrals from courts, government agencies, schools, and human service agencies, as well as walk-in clients;

• Administer referrals and completes case management of juvenile-related education sessions and mediations received from

Steuben County DSS and Probation;

• Maintain clear documentation on all cases including but not limited to opening and closing case files; maintaining the CaseLoad Manager (CLM) database, completing statistical information; and reviewing files for completeness at conclusion of sessions;

• Maintain case files with accurate and highly confidential record keeping;

• Conduct intakes, schedule mediations, prepare required documentation, and communicate efficiently with parties and referral sources;

• Answer phone and website inquiries regarding all programs;

• Develop and maintain an effective working relationship with County Court personnel and other referral sources;

• Support the County Director with supervision of volunteer mediators;

• Review agreements and awards, and suggest appropriate human service agencies to provide any recommended

follow-up support services;

• Assists in conducting in-services, outreach, and educational programs for volunteers, community organizations/agencies, schools and referral sources;

• Maintain an annual caseload;

• Obtain and maintain Center for Dispute Settlement mediator certification;

• Participate in staff meetings, retreats, events, and activities

Requirements

Education: Graduation from a recognized college with an associate’s degree in the field of Human Services, Social Science or Criminal

Justice, plus two years of work experience in a related field; OR Any combination of training, education, and work experience sufficient to indicate ability to perform the job.

Experience:  Demonstrate experience in working with youth; Demonstrate experience in working with culturally diverse populations; Some knowledge of alternative dispute resolution (ADR) processes preferred; Some knowledge of court processes preferred;

Qualifications: Initiative, tact, honesty, integrity and a commitment to peaceful conflict resolution processes; Ability to work effectively with clients in various stages of conflict; Proven ability to exercise confidentiality; Ability to make referrals to other human service agencies; Ability

to communicate effectively both verbally and in writing; Strong organizational and time management skills; Must be able to complete training and apprenticeship to become a certified mediator; Working knowledge of Microsoft Word, Excel, and basic computer technology; Ability to type a minimum of 35 wpm. To be considered for Program Manager, mediation experience is required.

Please send Cover letter, Resume, and DEIB Statement* to Jose Cruzado, jcruzado@cdsadr.org

*A Diversity, Equity, Inclusion, and Belonging (DEIB) statement is a brief (1 page) essay in which you highlight your values, goals, and accomplishments in advancing DEIB in the workplace and in your community. Please refer to our agency DEIB statement, which can be

found at the bottom of the About page on the website.

Learn More Here

 The Center for Dispute Settlement is an Equal Opportunity Employer

______________________________________________________________________________________

Program Coordinator

Mediation Matters, Inc. • Albany, NY

The Program Coordinator, under the direction of the Director of Mediation Services, will be responsible for assisting with the coordination of dispute resolution services referred by the courts and communities with whom we partner. The position is funded in large part by a grant from the New York State Office of Court Administration.

Job duties will include, but are not limited to:

• case coordination, including:
• preparing participants for mediation,
• screening potential cases for suitability of mediation,
• working with volunteers to provide service delivery,
• and  tracking data and case information using the case management database; 
• direct services:
• mediate cases when necessary;
• education and outreach about Mediation Matters programs;
• coordinating and keeping an onsite court calendar;
• working with and developing relationships with court/county personnel;
• participating in and contributing to continuing education and training opportunities for communities, staff, and volunteers;.
• providing feedback to colleagues and volunteers, fostering a culture of continual growth; and
• other duties, as agreed-on

Qualifications:

Demonstrated deep commitment to antiracism and anti-oppression work. Good written and oral communication skills, sense of humor,

 working knowledge of computer applications and database software, flexibility, creativity, an ability to work with individuals from all socio-economic backgrounds, ability to hold conversations with individuals experiencing crisis. Mediation training/understanding is a plus, as is

being multilingual.

Salary and Hours:  This position is full time; full time at Mediation Matters is 37.5 hours/week. Flexibility to work occasional evening hours preferred. Salary is commensurate with experience. Program Coordinators at Mediation Matters have a salary between $40,000-$47,000. Mediation Matters contributes to basic individual healthcare plans. Generous leave time benefits package included.

Travel:  Ability to travel to the courts within our service area or other Mediation Matters offices. 

Application Process: please email a letter of interest outlining your skills and qualifications, resume, and three references to the person listed below. Include in your subject line “Application-(last name)”

Nicole Marsh– Director of Mediation Services nmarsh@mediationmatters.org Mediation Matters

Mediation Matters is an equal opportunity employer. We actively seek and encourage applications from individuals of diverse backgrounds and experiences.