Career Opportunities

Senior Settlement Coordinator

Bronx County Supreme Court

Bronx, NY

Title: Senior Settlement Coordinator

Start Date: August

Status:  Full-Time, Salaried

Salary: $130,061.00 + $4,920.00

The Bronx County Supreme Court is seeking a Senior Settlement Coordinator.

The Senior Settlement Coordinator is responsible for establishing mediation and other alternative dispute resolution programs and activities to facilitate settlement of cases under the Alternative Dispute Resolution Program. The Senior Settlement Coordinator performs other related duties as assigned.

About the Bronx County Supreme Court

As part of the Unified Court System, our mission is to deliver equal justice to all in a timely manner, and ensure that everyone is treated with respect, dignity and professionalism. Consistent with this mission is our promise to provide a safe, accessible and secure environment for all who utilize our courthouse.

Program Duties

This position is assigned to the Law Department. The Senior Settlement Coordinator is responsible for conducting conferences, mediation, and settlement negotiations. Duties include but are not limited to: conducting and coordinating screenings; reviewing cases to identify facts; evaluating claims; conducting conferences or mediation sessions with lawyers, parties to the action, and others; researching and analyzing complex legal questions and issues; writing legal memoranda; and consulting with judges and court personnel.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this title. They do not include all job duties performed by employees in the title, and every position does not necessarily require these duties. Although a position is available and situated at a specific location, the appointee may be subject to reassignment to any position in the same title in this promotion unit dependent upon the needs of the Unified Court System. All applications received from this announcement may be used to fill any vacancies in this title that may occur in this court or agency within the next six (6) months. 

Qualifications:

Admission to the New York State Bar and five (5) years of relevant experience; or

An equivalent combination of education and experience.

APPLICATION PROCEDURE:

All interested persons meeting the minimum qualifications are encouraged to submit a UCS-5 Application for Employment form (obtainable from any administrative office in a court building or on the web at www.nycourts.gov/careers/UCS5.pdf) a cover letter and a resume by email to BXSUPCIVHR@nycourts.gov or by mail to:

LAKISHA C. BROWN

CHIEF CLERK VII

BRONX SUPREME COURT - CIVIL TERM

851 GRAND CONCOURSE, ROOM 612

BRONX, NY 10451

Applications must be postmarked by July 31, 2026.

APPLICANTS ARE ENCOURAGED TO COMPLETE THE EQUAL EMPLOYMENT OPPORTUNITY DATA COLLECTION FORM.

The New York State Unified Court System is an equal opportunity employer, and does not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity or expression), national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Employment Discrimination & Housing Discrimination Investigator 

Westchester County Human Rights Commission

White Plains, NY

Title: Employment Discrimination & Housing Discrimination Investigator

Start Date: ASAP

Status:  Full-Time, Salaried

Salary: $90,250.00 to $120,295.00

The Westchester County Human Rights Commission is seeking an Employment Discrimination & Housing Discrimination Investigator.

The successful candidate will act as a senior investigator, responsible for the administration of investigations, case management from inception to completion, investigating patterns and practices of discrimination, and assisting with the construction of corrective action plans. The incumbent is also responsible for supervising investigative staff to ensure thorough investigations, including assisting in developing investigation plans, reviewing investigative notes, and monitoring adherence to required deadlines.

About the Westchester County Human Rights Commission

The Westchester County Human Rights Commission combats discrimination by implementing and enforcing the County’s Human Rights Law and Fair Housing Law and by empowering the community through its education and outreach efforts regarding discrimination and hate-related issues.

First, the Commission accepts, investigates and adjudicates complaints of discrimination in Westchester County in the areas of employment, housing, places of public accommodations, credit lending, and – as of Dec. 7, 2021 – discriminatory harassment.

Second, the Commission also works to build bridges and foster unity through a robust education and outreach campaign to the public on combating discrimination in all of its forms. The Commission’s Education and Empowerment Series has included programs on solidarity building, interactive bystander intervention training workshops, dismantling racism, recognizing and mitigating implicit bias, and how to talk to your friends and family about race and discrimination. One of the Commission’s Human Rights Day programs included a conversation with award-winning author and PBS host Celeste Headlee.

Program Duties

• Manages the Commission’s caseload, to include participating in the investigation and resolution of more complicated and complex complaints by gathering all pertinent information, explaining to parties and witnesses (and their representatives) the Commission’s role, and making recommendations in the resolution of claims.
• Conducts investigations by interviewing involved parties and conducting fact-finding, field investigations and inspections to verify all pertinent information regarding claims.
• Analyzes and evaluates information relating to human rights and fair housing rules, regulations and operating procedures.
  
• Prepares reports based on investigative findings and applicable legal theories and makes recommendations thereon.
  
• Develops and implements case management goals as they relate to open complaints of discrimination.

Qualifications:

Bachelor’s Degree & a minimum of:

1.    4 years of experience where the primary function of the position was in investigations, equal employment, fair housing, human resources, or a related field where the primary function of the position was conducting fact finding interviews; OR 
2.    4 years of experience interpreting and applying civil rights laws and regulations, performing investigative work, mediating disputes, or negotiating agreements.
 
Those with a law degree or EEO experience are encouraged to apply!
 

APPLICATION PROCEDURE:

Applicants should send their resume and a cover letter that details their work experience conducting investigations and demonstrates their interest in combating discrimination.

All resumes and cover letters should be submitted via email to 𝐇𝐮𝐦𝐚𝐧𝐑𝐢𝐠𝐡𝐭𝐬@𝐖𝐞𝐬𝐭𝐜𝐡𝐞𝐬𝐭𝐞𝐫𝐂𝐨𝐮𝐧𝐭𝐲𝐍𝐘.𝐆𝐨𝐯 or via mail to:

Westchester County Human Rights Commission

112 East Post Road, 3rd Floor

White Plains, New York 10601

Restorative Justice Program Coordinator  

Mediation Center of Dutchess County

Poughkeepsie, NY

Title: Restorative Justice Program Coordinator

Start Date: August 10, 2026

Status:  Full-Time, Hourly

Salary: $27.50 per hr. / 35 hours per week 

The Mediation Center of Dutchess County, a community dispute resolution center in Poughkeepsie, NY, is seeking a Restorative Justice Program Coordinator (RJPC). This position is full-time (35 hours/week) with the expectation of working Monday – Friday, 8:30am – 4:30pm. Please note that, on occasion, the Coordinator will need to come in earlier, based on the needs of school partners.

The Restorative Justice Programs Coordinator serves as the crucial link between the general public, community partners, local businesses, public schools, and MCDC staff. The primary focus and day-to-day service of this position will take place in public schools. This means the RJPC must be comfortable and proficient in appropriately communicating with young people and the administrative and/or executive staff of school systems.

The Coordinator will also provide accurate, detailed, and timely administrative support for the Restorative Justice programs’ offerings, including but not limited to outreach, trainings, and public circles. This position supports our community in resolving a variety of disputes through Restorative Practices, mentoring implementation, and direct case work. The RJPC approaches their work with curiosity, listens deeply, and communicates with a high level of professionalism.

This position comes with numerous opportunities for growth within the agency, including training and education in Restorative Practices and other conflict resolution methods, as well as access to additional development opportunities across the NY statewide professional network.

About MCDC

We are an established volunteer-driven nonprofit providing alternative dispute resolution services to individuals, families, and groups. Our mediation programs practice exclusively in the Transformative Mediation model. Our Restorative Justice programs offer a relational approach to culture-building and conflict resolution. Special priority is given to working with youth in educational settings, where restorative practices help foster accountability and creative problem-solving, while strengthening community.

We seek team members who demonstrate an aptitude for clear communication, professional integrity, and a willingness to center community voices over individual recognition. Understanding that many qualified candidates may not have direct experience with restorative practices, we place equal value on effective customer service, youth service, and group facilitation. Previous training in Restorative Practices preferred, but training is available based on demonstrated skills and experience. We are mission-driven, not profit-driven; read more at dutchessmediation.org.

Program Duties (%60)

• Regular direct services, including but not limited to in-person engagement with schools and community partners;
• Appropriately communicate and collaborate with a wide range of stakeholders, including youth, educators, and community-based organizations;
• Lead community outreach, relationship development, and educational efforts related to Restorative Practices and services;
• Facilitating Circles (Tier 1, 2, 3, aka Community, Responsive, Re-entry);
• Assists in coordinating program functions, including, but not limited to, trainings, case management, and outreaches.

Administrative Duties (%40)

• Inputs all required information into databases (case, donor, mailing, etc.) in accordance with program requirements and ensures accuracy on a rolling basis;
• Grant support, including data entry, outcome analysis, and reporting;
• Assist other staff with various projects and other duties in support of the Agency’s Mission, as assigned.

Qualifications:

• Has extensive experience working with young people.
• Maintains the highest standards of professionalism and integrity while building relationships with people of varied backgrounds and levels of authority;
• Integrative approach to working authentically and effectively with diverse populations;
• Demonstrates both comfort and discernment in public speaking, with an emphasis on facilitation, dialogue, and amplifying diverse community voices;
• Is bilingual (fluency in Spanish), which is highly desirable;
• Comfortable answering the phone and interacting directly with the public;
• Can draw on a restorative background to apply critical thinking skills in complex and sensitive situations;
• Demonstrates sound judgment in their conduct, decision-making, and problem-solving;
• Demonstrates a polished, professional style of communication internally and externally
• Bachelor’s degree in Human Services, Criminal Justice, Sociology, or related field preferred. Certifications in Restorative Justice Philosophy are most welcome.
• Proficient in Microsoft Office (Word, Excel), Google Workplace (Sheets, Docs, Gmail, etc.), Adobe Acrobat, Zoom, etc; and
• Current driver’s license, insurance, and transportation are necessary qualifications as significant travel is required throughout the county for service delivery (mileage reimbursement provided).

APPLICATION PROCEDURE:

Please submit your resume along with a cover letter detailing interest in this position, your experience with Restorative Practices, and how your values and experience align with our needs. If you do not meet all the listed requirements, please address this in your cover letter and explain why you believe you would be a good fit for the role.

All resumes and cover letters should be submitted here through Idealist, or via email to careers@dutchessmediation.org with the subject line “First Name Last Name, Restorative Justice Programs Coordinator”. Please, no phone calls or unsolicited contact.

The application deadline is June 30th, 2026. Phone interviews will take place during the week of July 6th. Candidates chosen for a second round will be asked to join for in-person interviews in our Poughkeepsie office on Friday, July 17th. Finalists will be contacted for a list of references, and those reference calls will be conducted during the week of July 20th.

For the full job posting, please click here.

Chief, Alternative Dispute Resolution (ADR) Program   

NYS Unified Court System

New York, NY

Title: Chief, Alternative Dispute Resolution Program

Start Date: ASAP

Status:  Full-Time, Salaried

Salary: $100,335 to $163,075 

The United States District Court for the Southern District of New York is seeking a highly qualified and experienced professional to serve as Chief, ADR Program within the Clerk’s Office. The Chief, ADR Program is responsible for the development, administration, and oversight of the Court’s Alternative Dispute Resolution (ADR) program, supporting the Court’s mission to provide fair, efficient, and timely resolution of civil disputes. This position works closely with judges, court staff, attorneys, and external stakeholders to promote effective, efficient resolution of cases primarily through mediation. The Chief, ADR Program reports to the Chief Deputy Clerk of Court. 

• Design, implement, and manage the Court’s ADR programs (e.g., mediation).
• Recruit, train, and oversee the panel of volunteer mediators.  Develop policies, procedures, and best practices for ADR operations.
• Coordinate case referrals to ADR and monitor program effectiveness.  Provide training and outreach to mediators, judges, attorneys, and the public.
• Maintain program data, prepare reports, and evaluate outcomes.  Ensure compliance with Judiciary policies, confidentiality standards, and ethical guidelines.
• Collaborate with Clerk’s Office and chambers on case management and ADR integration.
• Ad-hoc or as-needed mediation of disputes, depending on skills and workload.

Required Qualifications

• Bachelor’s degree (advanced degree preferred, e.g., JD, MPA, or related field).
• Significant experience in ADR, mediation, conflict resolution, or court administration.
• Strong knowledge of federal court procedures and case management.
• Excellent communication, organizational, and leadership skills

Preferred Qualifications

COURT OPERATIONS:

• Knowledge of judiciary culture and philosophy.
• Ability to prioritize and manage personal caseloads consistent with the needs of the court. INFORMATION TECHNOLOGY AND AUTOMATION:
• Skilled in the use of digital tools, including legal research systems, word processing, spreadsheet, databases, and case management applications, and various other types of software. Skilled in the use of audiovisual technology.

JUDGMENT AND ETHICS:

• Knowledge of and compliance with the Code of Conduct for Judicial Employees and court confidentiality requirements. Ability to consistently demonstrate sound ethics and judgment.

WRITTEN AND ORAL COMMUNICATION:

• Ability to communicate effectively, both orally and in writing and to listen and quickly understand and assess information, ideas, and interpersonal dynamics. Ability to relate effectively to a broad array of people including people with different temperaments, occupations, and cultures.

SPECIALIZED EXPERIENCE:

• Progressively responsible experience in at least one but preferably two or more ADR disciplines, such as negotiation, mediation, and arbitration, or equivalent experience. The Southern District of New York values diversity and is committed to inclusion in the workplace. We encourage applications from all qualified individuals and seek a diverse pool of applicants.

APPLICATION PROCEDURE:

To be considered for this position, please submit your:

1. Resume detailing your education and work experience.

2. Cover letter. The cover letter must indicate the position for which yo

3. AO78 Application for Federal Employment. The Application for Federal Employment (AO78) can be downloaded from:

www.uscourts.gov/forms rules/forms/application-judicial-branch-federal-employment .

Only applications submitted via email will be accepted. It is preferred for the applications to be submitted in a single PDF document, and for candidates to include the vacancy number and position title in the subject field of the email containing the application. Applications submitted as zip files, cloud files and/or links will not be accepted. Applications that do not conform to the above procedures will not be considered. Only candidates selected for an interview will be contacted. Successful candidates will participate in two rounds of interviews.

Please submit your application to: Careers@nysd.uscourts.gov

For the full job posting, please click here.

Program Manager

Mediation Matters, Inc.

Albany, NY or Saratoga Springs, NY

Title: Program Manager

Start Date: July 1, 2026

Status:  Full-Time, Managerial Role

Salary: $55,000

Mediation Matters is seeking to hire a Program Manager. The Program Manager leads a team of Program Associates and helps make sure Mediation Matters’ programs run smoothly day to day. You’ll support staff, manage the flow of cases and services, build relationships with partners, and help ensure our work is high-quality, consistent, and aligned with our mission.

Key Details

• FLSA Status: Exempt
• Manages: Program Associates
• Reports to: Director of Programming & Performance
• Primary Location: either Albany, NY or Saratoga Springs, NY

What We Do

Mediation Matters is a 501(c)3 nonprofit organization serving New York State’s Capital Region, helping people find common ground in a divided world. We work every day with neighbors, families, and communities who are already in conflict; we see what helps de-escalate it and what makes things worse. We believe that conflict doesn’t have to divide us and that it can actually make us stronger. We create spaces where people can talk, listen, and understand one another again. It’s about turning moments of tension into opportunities for growth, and helping communities rediscover the power of solving problems together. We help translate moments of conflict into opportunities for repair – because conversation, not confrontation, is what moves us forward.

What You’ll Do

Support & Lead the Team

• Supervise, coach, and support Program Associates
• Help prioritize work and balance team workload
• Provide regular feedback and help team members grow

Keep Programs Running Smoothly

• Oversee case flow and day-to-day program operations
• Make sure services are delivered consistently and effectively
• Serve as the lead for more complex specialized services (including but not limited to special education mediation and Lemon Law arbitration)
• Troubleshoot issues as they come up
• Keep templates and shared tools up-to-date and easy to use

Work with Partners

• Serve as a point of contact for some partners (courts, schools, etc.)
• Build and maintain strong relationships
• Help ensure partners receive responsive, high-quality support

Track Quality & Results

• Review case documentation and data in the Case Load Manager system
• Support grant and funder reporting
• Identify trends and suggest improvements
• Ensure outreach materials are clear and accurate
• Check in with mediators to learn from their experiences

Jump In Where Needed

• Help pilot new programs (like divorce mediation or Circles of Support and Accountability)
• Step in to provide mediation, restorative practices, or training support when needed

Support the Mission

• Participate in team and all-staff meetings
• Help lead occasional trainings for staff and volunteers
• Support MM’s anti-racism work and hold yourself and others accountable to it

What We’re Looking For

• At least 2 years of experience in nonprofit programs, operations, or a related field
• Experience supervising or leading others is a strong plus
• Comfortable using Microsoft Office and Google Workspace
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple priorities and adapt in a fast-moving environment
• Commitment to anti-racism and working with people from all backgrounds
• Ability to handle sensitive situations with care and confidentiality
• Willingness to learn, grow, and try new approaches
• A commitment to peaceful conflict resolution

To apply, send your resume and a cover letter outlining your interest and qualifications to apply@mediationmatters.org.

Program Associate

Mediation Matters, Inc.

Albany, NY

Title: Program Associate

Start Date: July 1, 2026

Status:  Full-Time

Salary: $50,000

Mediation Matters is seeking to hire a Program Associate. The Program Associate delivers Mediation Matters’ core services, including mediation, restorative practices, and other conflict resolution services. In this role, you’ll work directly with clients, volunteers, and community partners to help people navigate conflict and find constructive paths forward. You’ll manage cases from start to finish, support volunteer mediators, and help ensure our services are accessible, organized, and high-quality.

Key Details

• FLSA Status: Non-Exempt
• Reports to: Director of Programming & Performance
• Primary Location: either Albany, NY or Saratoga Springs, NY

What We Do

Mediation Matters is a 501(c)3 nonprofit organization serving New York State’s Capital Region, helping people find common ground in a divided world. We work every day with neighbors, families, and communities who are already in conflict; we see what helps de-escalate it and what makes things worse. We believe that conflict doesn’t have to divide us and that it can actually make us stronger. We create spaces where people can talk, listen, and understand one another again. It’s about turning moments of tension into opportunities for growth, and helping communities rediscover the power of solving problems together. We help translate moments of conflict into opportunities for repair – because conversation, not confrontation, is what moves us forward.

What You’ll Do

Manage Cases & Deliver Services

• Conduct intakes, schedule services, and manage case files from start to finish
• Maintain accurate case data in Case Load Manager
• Facilitate mediations and restorative processes as needed
• Support volunteer mediators by staffing or tech hosting sessions
• Review case files to ensure they are complete and accurate

Build Relationships & Support Outreach

• Maintain strong working relationships with referral partners, court personnel, and volunteers
• Follow up with clients and referral sources in a timely and professional way
• Help create and maintain outreach materials (flyers, infographics, etc.)
• Participate in outreach and community engagement efforts

Support Volunteers

• Help schedule and coordinate volunteer mediators
• Monitor court calendars and provide updates to mediators when deviations from regular court appearances occur
• Participate in debriefs and support volunteers in their development
• Assist in identifying training or support needs for volunteers

Track Data & Maintain Quality

• Keep case records accurate, up-to-date, and well-organized
• Support reporting and file review processes
• Flag patterns, gaps, or issues for team review

Remain Flexible

• Travel within Mediation Matters’ six-county service area as needed
• Work occasional evenings or weekends to support programs and events
• Work both in-office and in community-based settings, depending on program needs

Support the Mission

• Participate in team and all-staff meetings
• Help lead occasional trainings for staff and volunteers
• Support MM’s anti-racism work and hold yourself and others accountable to it

What We’re Looking For

• Strong interpersonal skills and the ability to work with people in conflict
• Excellent organization, time management, and follow-through
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills (written and verbal)
• Comfort using Microsoft Office and Google Workspace
• Commitment to anti-racism and working with people from all backgrounds
• Willingness to learn, grow, and try new approaches

To apply, send your resume and a cover letter outlining your interest and qualifications to apply@mediationmatters.org.

Program Manager (Civil In-Court Mediation) 

New York Peace Institute

New York City, NY (Hybrid)

Title: Program Manager (Civil In-Court Mediation)

Program: Civil & Community

Status:  Full-Time (2 days in office per week, with regular on-site presence required at Brooklyn and Manhattan Civil Courts, including 1-2 evenings per week)

Salary: $63,000 - $80,000

About New York York Peace Institute

New York Peace Institute is one of the nation's largest non-profit conflict resolution organizations, helping thousands of people peacefully, creatively, and durably resolve their disputes each year. We provide free conflict resolution services, including mediation, conflict coaching, facilitation, arbitration, and restorative justice processes virtually, and through our Brooklyn and Manhattan Centers, and in cooperation with courts, community-based organizations, schools, and City agencies. In addition, we train and credential mediators, host public events on peacebuilding, and provide customized training and consulting services in New York City and beyond.

*For more information, visit the NYPI website. 

Position Summary

The Manager, Civil In-Court Mediation reports to the Director of Programs and works collaboratively with the Manager of Community and Diversion Programs. The Manager oversees all mediation services conducted on site in Small Claims Courts in Brooklyn and Manhattan, and is responsible for large-claim cases referred for remote mediation by Civil and Supreme Courts. The Manager serves as the primary relationship contact with external stakeholders (court staff and the ADR Civil Court Coordinator), supports staff and volunteers in court, and leads mediation trainings and on-site court apprenticeships. This position plays a crucial role in program development, implementation of NYPI's values and DEI efforts, and contributes to the organization's overall strategic goals.

The ideal candidate for this position possesses:

• Experience mediating civil court cases and is an approved NYPI mediator
• A passion for conflict resolution and a commitment to NYPI's mission and values
• Strong leadership qualities with the ability to inspire and mentor team members
• Excellent interpersonal skills and cultural competency to work effectively with diverse stakeholders
• Adaptability and innovative thinking to respond to changing program needs
• Strong emotional intelligence and empathy
• Ability to work both independently and collaboratively in a fast-paced environment
• Resilience and problem-solving skills to navigate complex situations
• A growth mindset and commitment to continuous learning and improvement
• Ability to develop curriculum and conduct Civil Court mediator trainings for both in-court and remote mediation services Key Responsibilities

Program Implementation (30%)

• Facilitate, coordinate, and oversee delivery of client services (i.e., intakes, mediations, debriefs) in Civil Courts in Brooklyn and Manhattan.
• Supervise mediators in court by assigning cases and providing ongoing support.
• Support the development of new programs and refinement of current programs
• Mediate or coach cases to support organization and/or new mediators as needed
• Oversee on-site court apprenticeship and coordinate cohorts of mediators in training with staff or volunteer mentors
• Contribute to relevant program status reports for management, donors, board members and court staff
• Review and maintain program quality, implementing adjustments as needed
• Support data management by entering cases as needed and overseeing program staff in data management responsibilities

Team Management & Organizational Support (30%)

• On-going management and supervision of Program Coordinator and Program Associate staff by conducting regular 1:1 check-ins, team meetings and annual performance reviews
• Create and uphold an organizational culture in keeping with NYPI Values, and Commitments to DE&I
• Cover for team members and direct reports (program coordinators) as needed to implement program and manage caseload
• Support organization and peers as needed to ensure organizational health and growth
• Attend all relevant program trainings and meetings and participate in staff-wide activities and events
• Support the organization in implementing relevant practices, including supporting NYPI's DEI efforts
• Hire, onboard, and manage coordinators, associates, interns, and/or AmeriCorps fellows, if needed and applicable

Partnership Management & Community Outreach (20%)

• Cultivate, develop and maintain relationships with external partners and court staff for Civil Court Programs
• Conduct outreach and educational presentations for existing and potential new partners or clients
• Attend regular meetings and subcommittees as related to relevant programs as needed
• Share information and respond to inquiries to encourage community members to use NYPI services and see new partner relationships
• Maintain up-to-date information on civil court and provide referrals, when needed

Program Education (20%)

• Develop and lead program-relevant trainings and roundtables for volunteer mediators, apprentices, and law school students
• Develop/refine curriculum and deliver trainings for in-court mediation and remote mediation for Small Claims Court cases.
• Develop curriculum for in-court apprenticeship and oversee implementation.

Required Qualifications

• Certified mediator according to the standards of the New York State Office of Court Administration
• 5-10 years of experience with conflict resolution practices and specific program expertise
• Prior team and people management experience
• Excellent organizational skills, including high attention to detail
• Proven track record of building and maintaining relationships with external stakeholders
• Strong program management skills with ability to oversee multiple initiatives simultaneously
• Superb listening, oral, and written communication skills
• Demonstrated commitment to diversity, equity, and inclusion
• Eligible to work in the United States

Preferred Qualifications

• Bachelor's degree and advanced legal degree or experience working in the legal system
• Specialized work experience in mediation and/or conflict resolution more generally
• Prior work experience in a NYC-based, mission-driven organization
• Experience with NYC Civil Court system or legal environment
• Familiarity with legal concepts and procedures (e.g., attended law school)
• Experience in curriculum development and training facilitation
• Proficiency in a second language relevant to NYC communities

How to Apply:

Please submit your cover letter and resume to jlopez@nypeace.org. Please write Manager, Civil In-Court in the subject line. Due to the high volume of applications received, only those selected for an interview will be contacted.

Conflict Management Specialist 

New York Center for Interpersonal Development

Staten Island, NY

Title: Conflict Management Specialist

Program: Community Dispute Resolution

Status:  Full-Time

Salary: $40,000 - $45,000 (Occasional Evenings & Weekends Required)

About New York Center for Interpersonal Development

At NYCID, we believe in building community and nurturing personal growth. We improve lives through conflict management, social-emotional learning, and youth development.

Founded in 1970, New York Center for Interpersonal Development (NYCID) is a not-for-profit organization on Staten Island. NYCID promotes the improvement of human relationships and the strengthening of communities. We provide youth, community, and professional development programs, as well as dispute resolution services that educate and inform the public about constructive problem-solving, effective communication, and intercultural awareness. We also operate a training institute to teach these skills to others.

We are experts in effective communication and through our core values of Collaboration, Accountability, Recognition, and Resilience, we work to help people develop the essential skills needed to move New York City toward the goal of being a more compassionate, civil, and economically mobile place for all.*

*For more information, visit the NYCID website.

Position Summary

The New York Center for Interpersonal Development is a nonprofit organization dedicated to promoting peaceful conflict resolution and strengthening community relationships. We are seeking a full-time Conflict Management Specialist to manage mediation cases, conduct outreach, and support individuals navigating interpersonal conflict.

This role requires strong communication skills, attention to detail, cultural awareness, and the ability to manage multiple cases and administrative responsibilities in a fast-paced, community-focused environment. This role also requires a person that is self-motivated and has the ability to work as a team player. Cultivating professional relationships is key to this position.

The Conflict Management Specialist will be responsible for the following:

• Manage and prioritize multiple tasks and mediation cases simultaneously
• Mediate cases from a variety of referral sources
• Conduct thorough screening with all parties to ensure cases are appropriate for mediation
• Ensure all mediation principles are upheld, including confidentiality, neutrality, and voluntariness
• Maintain a caseload of open mediation cases and track case progress
• Connect clients to appropriate services when mediation results in referrals
• Maintain accurate records, including filing systems, data entry, and voicemail message logs
• Maintain the CDRC filing system
• Conduct continuous outreach and develop new referral sources
• Meet regularly with community stakeholders and city liaisons
• Attend meetings both on-site and remotely as needed
• Perform administrative duties including filing, data entry, and computer-based documentation
• Carry out other duties as assigned by the Assistant Director of Conflict Management Services

Required Qualifications

• The position requires an understanding of the mediation process, and the relationship of the program to the court system.
• Ability to organize, prioritize, and schedule work assignments effectively
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office, Google and standard office equipment
• Strong attention to detail and ability to work accurately with detailed information
• Ability to plan, develop, and coordinate multiple projects
• Knowledge of conflict resolution and/or mediation principles & practices
• Ability to foster a cooperative and respectful work environment
• Ability to maintain the highest level of confidentiality, integrity, and professionalism
• Ability to follow oral and written instructions
• Ability to work effectively with individuals from diverse cultural and social backgrounds

Preferred Qualifications

• Proficiency in Spanish is preferred, but not required.

How to Apply:

Please submit your cover letter and resume to cmagurno@nycid.org OR apply directly to the job posting on Indeed.com, found here.

Program Manager, Civil In-Court Mediation 

New York Peace Institute

New York City, NY (Hybrid)

Title: The Manager, Civil In-Court Mediation

Program: Civil & Community

Status:  Full-Time

Salary: $63,000 - $80,000 (based on comprehensive benchmarking process against similar-sized NYC nonprofits)

About New York Peace Institute

New York Peace Institute is one of the nation's largest non-profit conflict resolution organizations, helping thousands of people peacefully, creatively, and durably resolve their disputes each year. We provide free conflict resolution services, including mediation, conflict coaching, facilitation, arbitration, and restorative justice processes virtually, and through our Brooklyn and Manhattan Centers, and in cooperation with courts, community-based organizations, schools, and City agencies. In addition, we train and credential mediators, host public events on peacebuilding, and provide customized training and consulting services in New York City and beyond.*

*For more information, visit the NYPI website or find them on Instagram, Facebook, and LinkedIn.

Position Summary

The Manager, Civil In-Court Mediation reports to the Director of Programs and works collaboratively with the Manager of Community and Diversion Programs. The Manager oversees all mediation services conducted on site in Small Claims Courts in Brooklyn and Manhattan, and is responsible for large-claim cases referred for remote mediation by Civil and Supreme Courts. The Manager serves as the primary relationship contact with external stakeholders (court staff and the ADR Civil Court Coordinator), supports staff and volunteers in court, and leads mediation trainings and on-site court apprenticeships. This position plays a crucial role in program development, implementation of NYPI's values and DEI efforts, and contributes to the organization's overall strategic goals.

The Program Manager will be responsible for the following:

Program Implementation (30%)

• Facilitate, coordinate, and oversee delivery of client services (i.e., intakes, mediations, debriefs) in Civil Courts in Brooklyn and Manhattan.
• Supervise mediators in court by assigning cases and providing ongoing support.
• Support the development of new programs and refinement of current programs
• Mediate or coach cases to support organization and/or new mediators as needed
• Oversee on-site court apprenticeship and coordinate cohorts of mediators in training with staff or volunteer mentors
• Contribute to relevant program status reports for management, donors, board members and court staff
• Review and maintain program quality, implementing adjustments as needed
• Support data management by entering cases as needed and overseeing program staff in data management responsibilities

Team Management & Organizational Support (30%)

• On-going management and supervision of Program Coordinator and Program Associate staff by conducting regular 1:1 check-ins, team meetings and annual performance reviews
• Create and uphold an organizational culture in keeping with NYPI Values, and Commitments to DE&I
• Cover for team members and direct reports (program coordinators) as needed to implement program and manage caseload
• Support organization and peers as needed to ensure organizational health and growth
• Attend all relevant program trainings and meetings and participate in staff-wide activities and events
• Support the organization in implementing relevant practices, including supporting NYPI's DEI efforts
• Hire, onboard, and manage coordinators, associates, interns, and/or AmeriCorps fellows, if needed and applicable

Partnership Management & Community Outreach (20%)

• Cultivate, develop and maintain relationships with external partners and court staff for Civil Court Programs
• Conduct outreach and educational presentations for existing and potential new partners or clients
• Attend regular meetings and subcommittees as related to relevant programs as needed
• Share information and respond to inquiries to encourage community members to use NYPI services and see new partner relationships
• Maintain up-to-date information on civil court and provide referrals, when needed

Program Education (20%)

• Develop and lead program-relevant trainings and roundtables for volunteer mediators, apprentices, and law school students
• Develop/refine curriculum and deliver trainings for in-court mediation and remote mediation for Small Claims Court cases.
• Develop curriculum for in-court apprenticeship and oversee implementation.

Required Qualifications

• Certified mediator according to the standards of the New York State Office of Court Administration
• 5-10 years of experience with conflict resolution practices and specific program expertise
• Prior team and people management experience
• Excellent organizational skills, including high attention to detail
• Proven track record of building and maintaining relationships with external stakeholders
• Strong program management skills with ability to oversee multiple initiatives simultaneously
• Superb listening, oral, and written communication skills
• Demonstrated commitment to diversity, equity, and inclusion
• Eligible to work in the United States

Preferred Qualifications

• Bachelor's degree and advanced legal degree or experience working in the legal system
• Specialized work experience in mediation and/or conflict resolution more generally
• Prior work experience in a NYC-based, mission-driven organization
• Experience with NYC Civil Court system or legal environment
• Familiarity with legal concepts and procedures (e.g., attended law school)
• Experience in curriculum development and training facilitation
• Proficiency in a second language relevant to NYC communities

How to Apply:

Please submit your cover letter and resume to jlopez@nypeace.org. Please write Manager, Civil In-Court in the subject line. Due to the high volume of applications received, only those selected for an interview will be contacted.

New York Peace Institute is committed to building an inclusive environment for people of all backgrounds. We are committed to building a talented team with diverse skill sets that reflect the diversity of New York City residents. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, disabilities and other identities. 

New York Peace Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or other characteristics or any other basis prohibited by applicable law.

Court Attorney (Referee)

Supreme Court - Civil Term

Queens, NY

Title: Court Attorney (Referee), Supreme Court - Civil Terms

Program: Office of Court Administration

Status:  Full-Time

Salary: $130,061 + $4,920 (Location Pay)

About the New York State Unified Court System

New York’s state court system is one of the largest, busiest court systems in the nation and across the globe, each year hearing millions of cases throughout the State’s 62 counties, including commercial disputes, personal injury claims, criminal cases, landlord-tenant disputes and family matters, among others. Every case is important to the individual parties involved. Many cases that come before the New York State Courts involve issues that may also affect the community at large. Yet for all the activity and impact of the New York State Courts, many New Yorkers are unfamiliar with our work and structure.*

*A Guide to the New York State Unified Court System, found here.

Position Summary

Court Attorney-Referees act as special referees and research and analyze complex legal issues and questions raised in civil and criminal cases heard in trial courts or on appeal to certain County Courts and may be responsible for supervision of court attorneys and support staff who are located in one or more courts situated throughout a county, judicial district, or department. They serve in a confidential capacity and work with substantial independence from supervision in units located in the Court of Claims or special parts in the Supreme Court or in County, District, Family, and Surrogate's Courts in counties entirely within cities or in counties that have populations exceeding 400,000.

The Court Attorney (Referee) will be responsible for the following:

The Court Attorney Referee will be assigned to the Presumptive ADR Program and is responsible for the oversight and administration of the ADR plan of the court. 

Duties include:

Provide technical assistance to the administrative judge or court administrators in the development and implementation of protocols, guidelines, and best practices regarding the ADR program within the jurisdiction of the Queens Supreme Civil Term;

Act as a liaison between the court and Community Dispute Resolution Centers, volunteer law school clinics, and volunteer mediators and arbitrators; recruit volunteer mediators and arbitrators;

Create and maintain rosters of certified mediators and arbitrators;

Monitor training programs that qualify arbitrators and mediators;

Monitor case progress, scheduling, advise on policies, analyze operations data; and

Evaluate the progress and performance of court-sponsored ADR programs by compiling reports and interpreting comprehensive statistics and data; and perform other related duties. The ADR coordinator may also maintain a referee calendar.

Although a position is available and situated at a specific location, the appointee may be subject to reassignment to any position in the same title in this promotion unit dependent upon the needs of the Unified Court System

Required Qualifications

• Admission to the New York State Bar and
• Three (3) years of service in the Associate Court Attorney title; or
• Eight (8) years of relevant legal experience gained after admission to the New York State Bar.

How to Apply:

All interested persons meeting the minimum qualifications are encouraged to submit a UCS-5 Application for Employment form (obtainable from any administrative office in a court building or on the web at www.nycourts.gov/careers/UCS5.pdf), and a resume and cover letter by email to QSCemployment@nycourts.gov or by mail to:

Kimberly Grimsley

Personnel Department

Supreme Court-Civil Term, Queens County

88-11 Sutphin Blvd.

Jamaica, NY 11435

APPLICANTS ARE ENCOURAGED TO COMPLETE THE EQUAL EMPLOYMENT OPPORTUNITY DATA COLLECTION FORM

The New York State Unified Court System is an equal opportunity employer, and does not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity or expression), national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Learn More Here

Case/Program Manager

Center for Dispute Settlement

Steuben County, NY

The Case/Program Manager, under the direct supervision of the Director of Livingston/Steuben Counties and in conformance with

the policies and procedures established by the Board of Directors, the Case/Program Manager carries out the daily tasks associated

with the case management of their County’s alternative dispute resolution (ADR) programs.

Title: Case/Program Manager

Program: Steuben County

Supervisor: Director, Livingston/Steuben Counties

Status:  Non-exempt, Full-Time

Salary: $21-$22/hour, based on mediation experience

Essential Job Functions:

• Respond to referrals from courts, government agencies, schools, and human service agencies, as well as walk-in clients;

• Administer referrals and completes case management of juvenile-related education sessions and mediations received from

Steuben County DSS and Probation;

• Maintain clear documentation on all cases including but not limited to opening and closing case files; maintaining the CaseLoad Manager (CLM) database, completing statistical information; and reviewing files for completeness at conclusion of sessions;

• Maintain case files with accurate and highly confidential record keeping;

• Conduct intakes, schedule mediations, prepare required documentation, and communicate efficiently with parties and referral sources;

• Answer phone and website inquiries regarding all programs;

• Develop and maintain an effective working relationship with County Court personnel and other referral sources;

• Support the County Director with supervision of volunteer mediators;

• Review agreements and awards, and suggest appropriate human service agencies to provide any recommended

follow-up support services;

• Assists in conducting in-services, outreach, and educational programs for volunteers, community organizations/agencies, schools and referral sources;

• Maintain an annual caseload;

• Obtain and maintain Center for Dispute Settlement mediator certification;

• Participate in staff meetings, retreats, events, and activities

Requirements

Education: Graduation from a recognized college with an associate’s degree in the field of Human Services, Social Science or Criminal

Justice, plus two years of work experience in a related field; OR Any combination of training, education, and work experience sufficient to indicate ability to perform the job.

Experience:  Demonstrate experience in working with youth; Demonstrate experience in working with culturally diverse populations; Some knowledge of alternative dispute resolution (ADR) processes preferred; Some knowledge of court processes preferred;

Qualifications: Initiative, tact, honesty, integrity and a commitment to peaceful conflict resolution processes; Ability to work effectively with clients in various stages of conflict; Proven ability to exercise confidentiality; Ability to make referrals to other human service agencies; Ability

to communicate effectively both verbally and in writing; Strong organizational and time management skills; Must be able to complete training and apprenticeship to become a certified mediator; Working knowledge of Microsoft Word, Excel, and basic computer technology; Ability to type a minimum of 35 wpm. To be considered for Program Manager, mediation experience is required.

Please send Cover letter, Resume, and DEIB Statement* to Jose Cruzado, jcruzado@cdsadr.org

*A Diversity, Equity, Inclusion, and Belonging (DEIB) statement is a brief (1 page) essay in which you highlight your values, goals, and accomplishments in advancing DEIB in the workplace and in your community. Please refer to our agency DEIB statement, which can be

found at the bottom of the About page on the website.

Learn More Here